Privacy policy

This Privacy Policy describes how TAVISA (“the Company”, “We”, “Us”, or “Our”) collects, uses, and discloses your information when you use our Service, and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with an initial capital letter have meanings defined under the following conditions. These definitions apply whether they appear in the singular or the plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for you to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.

Company (referred to as “the Company”, “We”, “Us”, or “Our”) refers to TAVISA, Shop No. 1, Ground Floor, No. 766, 1st Main Road, Next to Kerala Pavilion Hotel, Domlur, Bengaluru, Karnataka 560071, India.

Cookies are small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among its many uses.

Country refers to: Karnataka, India.

Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website, accessible from https://tavisafab.com.

Service Provider means any natural or legal person who processes data on behalf of the Company, including third-party companies employed to facilitate the Service, provide the Service on the Company's behalf, perform services related to the Service, or help analyze how the Service is used. Our Service is hosted on the Shopify platform, and Shopify acts as a Service Provider, processing personal data — including checkout, payment, and order data — on our behalf to provide and improve the Service. See Shopify's Privacy Policy for details on how Shopify handles data: https://www.shopify.com/legal/privacy/app-users.

Usage Data refers to data collected automatically, either generated by use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide personally identifiable information that can be used to contact or identify you, including: email address; first and last name; phone number; address, state, province, ZIP/postal code, city; and Usage Data.

Usage Data

Usage Data is collected automatically when using the Service, and may include your device's IP address, browser type and version, the pages of our Service you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data. When you access the Service through a mobile device, we may also collect the type of mobile device, mobile device unique ID, mobile operating system, and the type of mobile browser used.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies (beacons, tags, and scripts) to track activity on our Service and store certain information, to improve and analyze our Service. You can instruct your browser to refuse cookies; if you do, some parts of our Service may not work properly.

Use of Your Personal Data

The Company may use Personal Data to: provide and maintain our Service; manage your account and registration; perform contracts for products or services you have purchased; contact you about updates or informative communications; provide news, offers, and information about similar goods or services, unless you have opted out; manage your requests; evaluate or conduct business transfers such as a merger or sale of assets; and for other purposes such as data analysis, identifying usage trends, and improving our Service, products, and marketing.

We may share your personal information in the following situations:

● With Service Providers — including Shopify, which hosts our Service and processes payments and order data on our behalf — to monitor and analyze use of our Service and to contact you.

● For business transfers — in connection with a merger, sale of Company assets, financing, or acquisition.

● With Affiliates — who will be required to honor this Privacy Policy.

● With business partners — to offer you certain products, services, or promotions.

● With your consent — for any other purpose with your consent.

Retention of Your Personal Data

We retain your Personal Data only as long as necessary for the purposes in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. Usage Data is generally retained for a shorter period, except where needed for security, functionality, or legal compliance.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at operating offices and other locations of the parties involved in processing, which may be outside your state, province, country, or other governmental jurisdiction. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You have the right to delete or request that we assist in deleting the Personal Data we have collected about you. You may contact us to request access to, correction of, or deletion of your personal information, subject to our legal retention obligations.

Disclosure of Your Personal Data

Business Transactions: If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred; we will provide notice before it becomes subject to a different Privacy Policy.

Law Enforcement: We may disclose your Personal Data if required by law or in response to valid requests by public authorities.

Other Legal Requirements: We may disclose your Personal Data in the good-faith belief that doing so is necessary to comply with a legal obligation, protect our rights or property, prevent or investigate wrongdoing, protect personal safety, or protect against legal liability.

Security of Your Personal Data

The security of your Personal Data is important to us, but no method of transmission over the internet or electronic storage is 100% secure. While we use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Children's Privacy

Our Service is not directed to anyone under the age of 18. In accordance with India's Digital Personal Data Protection Act, 2023 (DPDPA), we do not knowingly collect personal data from anyone under 18 without verifiable consent from a parent or legal guardian. If you are a parent or guardian and believe your child has provided us with Personal Data without such consent, please contact us using the details below, and we will take steps to remove that information from our systems.

Links to Other Websites

Our Service may contain links to third-party websites not operated by us. We strongly advise you to review the Privacy Policy of every site you visit; we have no control over and assume no responsibility for third-party content or practices.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for changes.

Grievance Officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and applicable Indian data protection law, the following Grievance Officer may be contacted for any complaints regarding this Privacy Policy or the handling of your personal data:

Name: Shalini Navandar

Email: grievance@tavisa.in

Address: Shop No. 1, Ground Floor, No. 766, 1st Main Road, Next to Kerala Pavilion Hotel, Domlur, Bengaluru, Karnataka 560071, India